Refund & Cancellation Policy
Last updated: 2026-01-09
Subscriptions
Edgelytics Ltd provides subscription-based access to software services.
- Subscriptions are billed in advance
- You may cancel your subscription at any time
- Cancellation prevents future charges
Refunds
Unless required by law:
- Refunds are not automatically issued for unused time
- Refund requests are reviewed on a case-by-case basis
- Any approved refund will be processed back to the original payment method
We encourage customers to contact support if they experience issues with the service.
How to Cancel or Request a Refund
To cancel a subscription or request a refund, please contact:
📧 contact@esocceredge.com
Include:
- Account email
- Date of purchase
- Reason for request (optional)
Policy Fairness Statement
Edgelytics Ltd aims to treat customers fairly and transparently. This policy does not affect your statutory consumer rights.